1. Not allowed
- Phishing, fake sign-in or payment pages, and impersonating people, brands or organisations.
- Malware, unwanted software, or links that start downloads without warning.
- Spam, including bulk unsolicited messages that contain AXO links.
- Scams, fraud, fake giveaways, pyramid schemes and misleading financial or health claims.
- Content that sexually exploits children, promotes terrorism or violence, or harasses, threatens or exposes private information about people.
- Selling or promoting illegal goods or services, or gambling where it isn't lawful.
- Material that infringes copyright, trademarks or other rights.
- Hiding a harmful destination, or switching a link to a harmful destination after it has been shared.
- Getting around plan limits, rate limits, the waiting page, security checks or blocks, including by opening extra accounts.
- Overloading, scanning or attacking AXO, or accessing other people's data or accounts.
- Using marketplace leads for anything other than replying to the person who contacted you.
2. How we enforce it
We check destinations and act on reports. Depending on how serious it is, we may disable a link, remove a listing, revoke API keys, switch off webhooks, suspend or block an account, or report it to the authorities. Links belonging to a blocked account stop working. Flagged links stay disabled while we review them.
3. Reporting abuse
Use the Report abuse page or email [email protected] with the AXO link and what is wrong with it.
4. Appeals
If you think we got it wrong, email [email protected] from your account email with the link or listing involved. We will review the decision and reply.
5. Contact
Starlink Parts Trading FZE, Sharjah, United Arab Emirates, operating AXO at axo.nz.
Email [email protected]. Abuse reports go to [email protected].
Document history
| Version | Effective | Change |
|---|---|---|
| 2.0 | 27 October 2026 | Expanded list of what isn't allowed, enforcement steps and appeals; names Starlink Parts Trading FZE as operator. |
| 1.0 | 14 October 2026 | First published. |